Privacy policy

Data protection

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (RGPD) and Organic Law 3/2018, of December 5 on Data Protection Personal and Digital Rights Guarantee (LOPDGDD), Castillo de Arteaga SL informs the users of its website that the personal data collected by us, through the forms located on its website, will be processed in order to facilitate, expedite and fulfill the commitments established between both parties.

The Data Controller will be:

  • Identity of the person in charge: Castillo de Arteaga SL
  • VAT No.: ESB48119200
  • Registration No.: HBIO1175
  • Address: Calle Gaztelubide, 7. Gautegiz Arteaga – 48314 (Bizkaia)
  • Telephone: (+34) 946 240 012
  • E-mail: info@castillodearteaga.com

The processing of personal data carried out on this website is as follows:

Contact

  • Purpose of the treatment: Respond to the request for information sent by the user of the website.
  • Data retention period: The data is kept for the time necessary to fulfill the identified purpose and is therefore stored as long as Castillo de Arteaga SL may have responsibilities derived from its treatment.
  • Legitimation: Consent of the user of the website when sending the form.
  • Data recipients: No data is transferred to third parties except by legal obligation or that the fulfillment of the purpose implies a mandatory transfer.

Likewise, Castillo de Arteaga SL informs of the possibility of exercising ARSOL rights (Access, Rectification, Deletion, Opposition, Limitation of treatment) in addition to the right of portability by email to the mailbox info@castillodearteaga.com or by writing to the address: Calle Gaztelubide, 7. Gautegiz Arteaga – 48314 (Bizkaia).

The Data Controller will be:

  • Identity of the person in charge: Castillo de Arteaga SL
  • CIF: B48119200
  • Registration No.: HBIO1175
  • Address: Calle Gaztelubide, 7. Gautegiz Arteaga – 48314 (Bizkaia)
  • Telephone: (+34) 946 240 012
  • E-mail: info@castillodearteaga.com

Bookings

  • Purpose of the treatment: Respond to the reservation request sent by the user of the website.
  • Data retention period: The data is kept for the time necessary to fulfill the identified purpose and is therefore stored as long as Castillo de Arteaga SL may have responsibilities derived from its treatment.
  • Legitimation: Consent of the user of the website when sending the form.
  • Data recipients: No data is transferred to third parties except by legal obligation or that the fulfillment of the purpose implies a mandatory transfer.

Likewise, Castillo de Arteaga SL informs of the possibility of exercising ARSOL rights (Access, Rectification, Suppression, Opposition, Limitation of treatment) in addition to the right of portability by email to the mailbox info@castillodearteaga.com or by writing to the address: Calle Gaztelubide, 7. Gautegiz Arteaga – 48314 (Bizkaia).

Intellectual property

The intellectual and industrial property rights derived from all the texts, images, as well as the means and forms of presentation and assembly of its website belong, by itself or as an assignee, to Castillo de Arteaga SL. They will, therefore, be works protected as intellectual property by the Spanish legal system, both Spanish and Community regulations in this field being applicable, as well as international treaties relating to the matter and signed by Spain.

All rights reserved. In compliance with the Intellectual Property Law, the reproduction, distribution, public communication and use of all or part of the contents of its website is expressly prohibited without the express consent of Castillo de Arteaga SL.

Legal actions, applicable law and jurisdiction

Castillo de Arteaga SL also reserves the right to file civil or criminal actions that it deems appropriate for the improper use of its website and content or for breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. Castillo de Arteaga SL is domiciled in BIZKAIA, Spain.

Informative clause LOPDGDD and LSSI-CE

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (GDPR) and Organic Law 3/2018, of December 5 on Data Protection Personal and Digital Rights Guarantee (LOPDGDD), Castillo de Arteaga SL informs the users of its website that the personal data collected by the company will be processed in order to be able to meet the commitments derived from the relationship we maintain with you.

You can exercise your rights of Access, Rectification, Deletion, Opposition, Limitation of treatment) in addition to the right of portability by email to the mailbox info@castillodearteaga.com or by writing to the address: Calle Gaztelubide, 7. Gautegiz Arteaga – 48314 (Bizkaia) .

As long as you do not notify us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we maintain your consent for the treatment thereof.

Likewise, and in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, in its article 21, we also request your express consent to send you advertising of our products or promotions that we consider may be of interest to you, by email or by any other equivalent means of electronic communication.

Castillo de Arteaga’s annual closure will begin on 17th December. It will reopen in March 2024.